BASADI OCCUPATIONAL HEALTH

Basadi Occupational Health was established in 2002 by a group of Occupational Health Practitioners, mainly women, practicing in Vanderbijlpark and expanded later to Sasolburg and Secunda. Since then the company has been rendering occupational health services to contractors as well as to small and medium size companies in the Vaal Triangle, Johannesburg, Pretoria, Middelburg / Witbank, West and East Rand at our Sasolburg office.

The focus of Basadi Occupational Health is to provide a one-stop service to its clients, mainly independent contractors. Our product is defined by mainly two Acts: The Mine Health and Safety Act and the Occupational Health and Safety Act.

We are passionate about legal compliance and relevant standard adherence - and will assist our clients to do exactly that - become legally compliant. Our Company offers a comprehensive and cost-effective service that is supported by an effective management system.

Mission Statement

Basadi Occupational Health empowers the labour force by providing professional Occupational Health & Safety Management Systems at our specifically designed and easily accessible Centre at Naledi Industrial Park, Sasolburg

Vision Statement

To ensure that Basadi Occupational Health becomes a preferred service provider by guaranteeing client satisfaction through the value added quality of our service and expertise of the best frontline employees.

Structure

The current structure consists of a Medical Practitioner who specializes in Occupational Health, 2 Occupational Health Practitioners who ensure quality of operations, a Chartered Accountant who attends to the financial and an Operations Director.

Time of Service

The services are available from 07h00 until 16:00, Mondays to Fridays. For any further information, please do not hesitate to call Ingrid.

QUALITY CONTROL

Our quality control system is done according to the requirements of ISO 9000:

Document and document control
Procedures & guidelines
Calibration of equipment

All personnel are fully trained in their fields of expertise and qualifications are clearly displayed in the offices where specific work is performed. Calibration certificates are also clearly displayed with the equipment so requiring.

OBJECTIVES

To maintain a continual healthy liquidity position in the enterprise.
To offer an excellent client service on a continual basis.
To establish a motivated workforce by maintaining good working conditions at all times.
To train and maintain world class front line employees.
To maintain continual good relations with its suppliers and other interest groups.
To maintain an annual market related price structure.
To maintain a continual healthy marketing strategy by utilizing donations for publicity and rendering an excellent client service as to advertise the enterprise by word of mouth.
To establish an accessible electronic database to clients.

COMMITMENT

Basadi Occupational Health is committed to:

Provide all clients with a market driven range of services in accordance with market prices. The voice of the client represents the needs, opinions, perceptions, and desires of the client and is monitored continuously by the Directors of Basadi Occupational Health in an attempt to forever improve the system of providing an excellent service to the client. Provide clients excellent client care and technical support which includes:

Tangibles such as the appearance of the building, the equipment, the communication material and the personnel
Service Reliability by providing the promised service dependently and accurately
Responsiveness and the willingness of the employees to be helpful and prompt in providing the service to the client
Assurance by employing knowledgeable employees that wins the trust of clients
Empathy in having an understanding responsiveness to all the clients' needs
Availability
Professionalism
Timeliness
Pleasantness
Active and involved leadership in order to continually improve the attitude of the employees since there is an intense interaction between the clients and the employees of Basadi Occupational Health.
Forever improving all its services through quality management systems and programs.

MANAGEMENT SUMMARY

The mission of Basadi is to render an Occupational Health Service by highly qualified Occupational Health Professionals, to all companies that have the legal liability to have their employees examined and declared fit for work, according to the Occupational Health and Safety Act and/or the Mine Health and Safety Act.